If you are not completely satisfied with your online purchase, it can be exchanged or refunded. Please note merchandise purchased from other retailers, including department stores or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.
All merchandise returned must be unworn, unwashed, with all original packaging and tags intact.
Returns must be postmarked within 14 days of the original ship date and should be sent prepaid. We will not accept CODs.
We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages.
Exchanges/Refunds are processed within 14 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed.
In case merchandise is not available for exchange, you will be reimbursed.
We will refund your credit card for the purchase price of the merchandise minus shipping costs. We do not refund original or return shipping costs.
Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.
We have the right to deny credits if the merchandise returned does not meet our return policy requirements.
**Clearance merchandise is Final Sale. No exchanges or returns will be accepted.
Returns should be addressed to:
Returns Department
Fielding Productions LLC
71 Broadway, Suite 15A
New York, NY 10006
p: 646-729-3528